TERMS OF SERVICE
Medical Disclaimer
Velvet Couture Medspa does not sell or dispense prescription medications. All medications are prescribed only after a medical evaluation by a licensed provider. Prescriptions, when approved, are fulfilled and shipped by licensed U.S. partner pharmacies in compliance with state and federal law.
Refund Policy
Due to the nature of medical services, consultation fees are non-refundable once a medical review has occurred.
If a patient is deemed ineligible for treatment during the provider evaluation, any unused program fees (excluding consultation fees) will be refunded.
Prescription medications cannot be refunded once processed by the pharmacy.
Patients may cancel subscription-based programs prior to the next billing cycle.
Terms & Conditions
Velvet Couture Medspa PLLC is not a pharmacy and does not dispense or ship prescription medications.
All medical services are provided following a telemedicine evaluation by a licensed medical provider. Prescriptions are issued only when medically appropriate and are fulfilled by licensed U.S. partner pharmacies.
Velvet Couture Medspa PLLC does not guarantee that a prescription will be issued.
All medical decisions are made solely by the licensed provider.
By using this website, you agree that medical services are subject to professional judgment and applicable state and federal laws.
Governing Law: Texas
Privacy Policy
Effective Date: 01/05/2026
Velvet Couture MedSpa (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, schedule appointments, or receive services from us.
Information We Collect
We may collect the following types of information:
Personal Information
Name
Date of birth
Phone number
Email address
Mailing address
Emergency contact information
Health Information
Medical history
Medications and allergies
Treatment records
Consultation notes
Lab results (when applicable)
Technical Information
IP address
Browser type
Device information
Website usage data (via cookies or analytics tools)
How We Use Your Information
Your information may be used for:
Providing medical, aesthetic, and wellness services
Conducting medical evaluations and treatment planning
Scheduling appointments and sending reminders
Processing payments and billing
Coordinating care with laboratories, pharmacies, and supervising or collaborating providers
Communicating important information related to your care
Improving our website, services, and patient experience
Complying with legal, regulatory, and professional obligations
Sharing of Information
We do not sell your personal or health information.
We may share your information only as permitted or required by law, including with:
Licensed medical providers involved in your care
Supervising or collaborating physicians
Laboratories and pharmacies
Practice management and electronic medical record systems
Payment processors
Legal or regulatory authorities when required
All third parties are required to safeguard your information appropriately.
Telemedicine & Electronic Communication
Some services may be provided via telemedicine or electronic communication. While reasonable safeguards are in place to protect your information, no electronic system can be guaranteed to be completely secure.
By using our services, you acknowledge and accept the inherent risks associated with electronic communication and data transmission.
Cookies & Website Analytics
Our website may use cookies or similar technologies to improve functionality and user experience. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. Access to health information is limited to authorized personnel only.
Your Rights
You have the right to:
Request access to your personal or health information
Request corrections to inaccurate information
Request restrictions on certain uses or disclosures, as permitted by law
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without appropriate parental or legal consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Velvet Couture MedSpa
Location:
535 West 20th street, suite #6 Houston Texas 77008
Email: velvetcouturemedspa@gmail.com
Phone #: 346-375-8965
Cancellation & Booking Policy
At Velvet Couture Medspa, your appointment time is reserved exclusively for you. Due to high demand and limited availability, we kindly ask that you respect the following policy:
Deposits
A deposit is required to secure all treatment appointments. This deposit will be applied toward your service total on the day of your visit.
Cancellations & Rescheduling
We require a minimum of 24 hours’ notice to cancel or reschedule your appointment.
Appointments canceled with less than 24 hours’ notice will result in a $100 fee or forfeiture of the deposit (whichever is greater)
No-shows will be charged the same fee
Follow-Up Appointments
Follow-up appointments are reserved exclusively for existing patients and are still subject to our cancellation policy.
Late cancellations or missed follow-ups will incur a $50 fee
Cancellation Fee Credit
We understand that unexpected situations may arise. Any cancellation fee paid may be applied as a credit toward a future service if rebooked within 14 days.
Our Commitment to You
We value your time and are committed to providing a seamless, elevated experience at every visit. This policy allows us to accommodate all clients efficiently while maintaining the highest level of care.